Statement: We do not share our customer information
with anyone for any reason.
Swatches: We ask that you limit swatch requests to 10
items. We will send these as quickly as possible - we know
that you're anxious to choose your fabric so that you can
begin your project!
Order: We now have a minimum online order amount
of $10.00. Minimum fabric cut is 1/4 yard.
Policy: We do not accept returns on merchandise unless
either the item is defective or we have made a shipping error.
If you're not sure a particular fabric or trim will match
something you already have, please request a swatch before
ordering. Patterns and books may not be returned. Please
contact us within 10 days in case of defective merchandise
or shipping error; returns will not be accepted after this time.
We try to make notation on the website if an item
is out of stock. For those times when we are temporarily out
of an item, we will ship the items which are in stock right away
and send the backorder as soon as we receive that item. We
do not charge you for shipping on any backorders. If time is
critical, please call or e-mail the shop to be certain we have
the item you need.
We ship all orders by USPS Priority Mail, unless
First Class mail is less expensive and shipping time is expected
to be the same. The Post Office states that Priority Mail is
expected to be delivered within 2 - 3 days, though this is
not guaranteed. We have had consistently good results with
this form of shipping. We have a flat shipping fee of $5.00
for all orders shipped within the United States. Shipping
charges will be added during the payment process on the
Orders received by 3:00 p.m. Eastern time will be shipped
Information: We are delighted to now be able to
accept online orders. Our web site uses a protected page
provided by Verisign, a well-known and trusted name in secure
server technology. All credit card information will be handled
through Paypal - we do not have any credit card information
anywhere on our website.
Options: We accept payment by credit card - Visa,
Mastercard, Discover and American Express - and by Paypal,
if you have a Paypal account. A Paypal account is not
necessary to place an order.The amount shown on the shopping
cart and confirmation e-mail includes only product cost.
Shipping charges of $5.00 and sales tax (for Georgia
addresses) are added on the Paypal website. If you prefer,
you may call us to place your order at (706) 561-5500.
Please do not e-mail credit card information!
value your business and strive to make
your shopping experience as secure, easy and accurate
as we possibly can. Thank you!!
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